Terms & Conditions

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.


Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

Except where noted otherwise, the List Price displayed for products and events on our website represents the full retail price listed on the product or event itself, inclusive of GST.

Please note that this policy applies only to products sold and shipped by the ECC.

All items, products, services and events available for sale on this website are listed in New Zealand dollars (NZD).

Credit Card Security

All payments are processed via Stripe and are subject to their terms and conditions which can be found here.

The name that will appear on your / the cardholder's statement in relation to any purchase made for products, services or events arranged through the ECC's website will be: "Early Childhood Council".

Shipping and delivery

All orders will be dispatched to the address provided on purchase within 7-12 working days of payment being received.

Returns

The ECC does not take title to returned items until the item arrives at our National Office. At our discretion, a refund may be issued without requiring a return. In this situation, the ECC does not take title to the refunded item.

Any item sold through the ECC's website may be returned to the ECC by the purchaser within 10 (ten) working days of purchase for any reason. The purchaser is entitled to a refund of the purchase price of the item, not including courier or postal charges, only after the returned item has been received at the ECC's National Office. The item must be in a fit-for-sale condition for the ECC to accept its return.

Any item received by the purchaser in a damaged state, or in error, may be returned for full refund. In such a situation, the purchaser must contact the ECC's National Office by phone or email immediately or before the end of the next working day.

Compliance with law

Nothing in these Terms and Conditions is intended to avoid the provisions of the New Zealand Consumer Guarantees Act 1993 ("CGA") except to the extent permitted by the CGA or to exclude liability arising under any other statute. If and to the extent that such liability cannot be lawfully excluded, these Terms and Conditions shall be modified to the extent necessary to give effect to the above intention. If you are acquiring goods or services from us for the purposes of a business, you agree that the guarantees provided in the CGA shall not apply. We do not provide any express guarantees (as that term is defined in the CGA) other than those expressly confirmed in these Terms.

This website and these Terms and Conditions shall be governed by, and construed in accordance with, the laws of New Zealand and the courts of New Zealand shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to this website or these Terms. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New Zealand and agree that the courts of New Zealand are a convenient forum in which to resolve any dispute arising in relation to this website or these Terms.

The information contained on this website has been prepared in accordance with New Zealand law and may not satisfy the laws of any other country. We make no representations, warranties, or guarantees as to whether or not the information or products available from this website are appropriate or available for use in other countries. If you choose to access this website from outside New Zealand, you are responsible for compliance with applicable local law.