11 June 2018
Childhood Council (ECC) welcomes the findings of the 2017 Early Childhood
Education (ECE) Complaint and Incidents Report, released by the Ministry of
The ECC is pleased
to note New Zealand continues to have high standards for early childhood
The ECC Chief
Executive Officer, Peter Reynolds, says we should have no tolerance for
services that put children at risk through poor standards and it is good to see
the Ministry of Education being responsive to complaints.
governed by a range of complex rules and regulations, and it is important
parents, whanau and caregivers can have confidence in the systems and the ECE services
they choose, and that there is a well-functioning complaints and monitoring system,"
Mr Reynolds says.
learning services are made up of a range of service types including childcare
centres, kindergartens, homebased, kÅhanga reo, and playgroups. Services can be community or privately-owned
The Ministry of
Education report shows overall there were a total 5,527 early learning services
in 2017 and 339 complaints received that year.
Of the complaints, 297 were investigated, and the Ministry upheld 166 of
them related to 145 individual licensed services and playgroups (this
represents around 2.6% of all early learning services).
shows our standards for early childhood education is high and the majority of ECE
services (more than 97%) meet or exceed the requirements," Mr Reynolds says.
Of course, there
are always ways that we can strive to do more and do better.
The figures released
in the report show the complaints and follow-up systems are functioning, and
The ECC is a
not-for-profit membership body that represents the interests of almost 1,200
community-owned and privately-owned early childhood centres.
As well as
ensuring the childcare centre voice is heard by education policy decision
makers, the ECC provides our members with professional development
opportunities, tools and support.