Workshops for Centre Managers

Looking for in-house professional development? The ECC might be able to help!

If you are interested in a Centre Manager workshop being held in-house or in your place

contact the ECC, to find out more.

Due to the COVID-19 Lockdown, workshops have been suspended.

Please see below for updated dates and locations.

Go to Calendar of Events to register for your workshop NOW!

Workshops include:

Good Governance – a great workshop for community-owned centre committees and management; learn what good governance is, the systems, policies and processes you need to have in place and how to ensure those with governance responsibilities and those with management responsibilities work effectively together. The workshop includes:

  • What is governance?
  • Governance versus management
  • The role of the Board/Committee/Owner
  • The role of the Centre Manager
  • Understanding key strategic and risk issues
  • Conflict of interest and ethics

Click on the date and location below to register

30 July - Good Governance Workshop (West Auckland)

In-House Training is available for these workshops. We can create a course that is tailored to your needs. For more details, contact or phone 0800 742 742 option 9 for more information.

Strategic Planning – ensure your centre has a clear sense of direction. Answer four simple questions to develop an effective strategic plan for your centre.

The workshop includes:

  • What is strategic planning
  • How it fits in with business planning
  • The components of a typical strategic plan
  • Four simple questions to answer
  • Assessing your environment
  • Vision, Values, Mission
  • Selecting strategies
  • Monitoring
  • Managing risk

Click on the location below for more details and to register

Friday 17th July - Hamilton

Friday 31st July - West Auckland

Marketing in a Competitive Environment – in an ever-increasingly competitive market, with new centres popping up and new enrollments harder to get, learn how to define your target market and compete effectively – even with the big boys!

This workshop includes:

  • What is marketing?
  • Defining your customer?
  • Constructing a marketing plan
  • The lifetime value of a customer
  • Your service and the benefits
  • Pricing tactics
  • Accessing your service
  • Promotional tactics
  • Participation tactics
  • Assessing the competition
  • Effective execution and competitive advantage

    If you are interested in this workshop. Email to inquire a date and time.

Business Planning – set up an operational plan for your centre that seeks to achieve your strategic goals; includes basic budgeting.

This workshop includes:

  • Why we plan
  • Connection to the strategic plan
  • Connection to available resources
  • Knowing the environment
  • Marketing tactics
  • Pricing tactics
  • Operational management tactics
  • Staffing tactics
  • Administration tactics
  • Preparing a budget and cash flow
  • Monitoring

Click on the date and location below to register

Thursday 16th July - Hamilton

Continuous Quality Improvement and Service Reviews

There’s nothing like a letter from ERO announcing a forthcoming Internal Evaluation to throw a centre into a state of panic! This workshop examines the principles of continuous quality improvement, the role of the ERO review compared to a wider quality improvement approach. Models are applied and tested so you can choose what is right for your centre.

Click on the date and location below to register

Thursday 25th June - South Auckland

Friday 10th July - Christchurch

Wednesday 22nd July - Palmerston North

Friday 7th August - Dunedin

Friday 21st August - Napier

Managing People – covers the systems and approach involved in managing staff in an ECE centre, from recruitment and induction, to management, performance issues and termination.

This workshop includes:

  • Recruitment (including job design, job descriptions, person specifications, advertising, interviewing, selection and contracting)
  • Induction
  • Management (including house rules, relationships, communication, performance reviews/appraisals, leave, reviewing pay, managing performance issues)
  • Termination (including types and how to avoid problems)

If you are interested in this workshop. Email to inquire a date and time.

Health & Safety in ECE Centres – how to structure a health and safety system at your centre that complies with new requirements

This workshop includes:

  • What is workplace health and safety?
  • Who is covered?
  • What you need to know and do
  • Volunteers, contractors and visitors

What if something happens?

Click on the date and location below to register

Friday 26th June - South Auckland

Thursday 9th July - Christchurch

Thursday 23rd July - Palmerston North

Thursday 6th June - Dunedin

Financial Management – learn how to budget effectively, how to use benchmarks, manage your finances effectively, set and achieve financial targets.

This workshop includes:

  • Estimating your income
  • Estimating your expenses
  • Preparing a simple budget
  • Finding your breakeven point
  • Preparing a cash flow
  • Securing finance
  • Monitoring and what to do when things go wrong

Click on the date and location below to register

Thursday 2nd July - North Shore

Compliance – learn what the rules are you need to abide by to run a successful childcare centre, and how to set up your systems and processes to ensure you comply with these rules. Covers Ministry of Education licensing requirements, ERO requirements, Teachers Council, Health & Safety, and more!

This workshop includes:

  • What are a centre’s legal obligations?
  • Who are we accountable to?
  • What are we accountable for?
  • What documents are relevant?
  • What areas are important?

Click on the date and location below to register

Thursday 20th August - Napier

Go to Calendar of Events to register for your workshop NOW!


  • All workshops are half-day (four hours)
  • Workshops on the same date are at the same venue.
  • Each workshop costs: $130+GST (ECC members), $150+GST (non-members)
  • Registrations are open until one week prior to each event
  • The ECC reserves the right to cancel workshops a week prior to the scheduled date if there are insufficient registration number